Hypothetical Customer Lifecycle
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This customer received 7 poster designs from 4 designers. They chose this poster design from Kishaloy_D as the winning design.
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Need a poster to show the lifecycle of a student going through university.
There are three main stages of the lifecycle, it also needs to visually loop back in some way to the start from the end of the 3rd stage.
1) Prospect – Strategy is to Acquire
There are three main sub experiences within this stage which are
a. Decide
b. Apply
c. On board
Within the Prospect stage we also need to show some Needs and Pain Points as below
Needs
• Validation on choices from peers or family
• Clear direction on choices
Pain Points
• Not sure where to start
• Poor navigation and information architecture
2) Current – Strategy is to Engage
There are three main sub experiences within this stage which are
a. Commence
b. Study
c. Complete
Within the Current stage we also need to show some Needs and Pain Points as below
Needs
• Access to peer groups and faculty
• Flexibility in modes of learning
Pain Points
• Quality of faculty engagement can vary
• Online tools are hard to use
3) Alumni – Strategy is to Retain
There are three main sub experiences within this stage which are
a. Graduate
b. Job Seek
c. Network
Within the Current stage we also need to show some Needs and Pain Points as below
Needs
• Options to further career
• Competency based learning
Pain Points
• Lots of irrelevant emails and mail
• Struggle to relate to Alumni programs
Target Market(s)
Exec level, technology managers
Industry/Entity Type
Education
Font styles to use
Colors
Colors selected by the customer to be used in the logo design:
Look and feel
Each slider illustrates characteristics of the customer's brand and the style your logo design should communicate.
Elegant
Bold
Playful
Serious
Traditional
Modern
Personable
Professional
Feminine
Masculine
Colorful
Conservative
Economical
Upmarket
Requirements
Must have
- Simple visual elements
Should not have
- Try and avoid arrows, chevrons anything that strongly implies a process.