You can request a refund of your project budget under our 100% money back guarantee policy! The exception to this is where you have guaranteed your budget.
If you have guaranteed your budget, you can still:
- Extend the deadline to get more designs
- Invite other designers to respond
- Provide feedback to the designers who have already submitted
- Eliminate designs that have already been submitted
This is one of the main benefits of using DesignCrowd over a traditional graphic design firm - you are not committed to a single designer and you minimise your risk.
Keep in mind that you should communicate clearly what you want in your project and give feedback to designers along the way. If you are unhappy with the initial results, the best approach is to extend your deadline, provide feedback to designers and/or post more information. Working and communicating with the designers always achieves the best results.
Last Updated: Wednesday, September 08, 2010
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