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General

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What is DesignCrowd?

How does DesignCrowd work?

How do I get started?

Why is DesignCrowd better than alternatives?

What is the difference between a Design Contest and a Freelance Job?

What types of designs can be done through DesignCrowd?

How do I delete a draft project?

How do I know if I should run a Design Contest or a Freelance Job project?

Design Contest Projects

How does a design contest work?

Why can't I view other designs for a design contest when it is open?

What are Guaranteed projects?

What is a Design Contest?

How do I select more than one winner?

Can I run a Design Contest for web design?

What if I don't like the designs submitted to my Design Contest?

Can I invite designers to my project?

How much does it cost to run a contest?

What budget should I set?

Can designers see each other's work?

What is a Participation Payment?

What is the Participation Payment cap?

How do I get a Participation Payment?

Are my designs original and unique?

How many designs will I get?

Can I submit more than one design?

How long do customers have to decide on a design once the project deadline has passed?

What does the Participation Payments Left counter on each brief mean?

Freelance Job Projects

How does Freelance Jobs work?

How are freelance jobs different to contests?

How much does a Freelance Job cost?

What if I do not like the work the designer produced?

What if the designer doesnt do the work?

How do I pay a designer for the Freelance Job?

Information for Businesses

What payment security does DesignCrowd offer?

What protection does DesignCrowd provide to customers?

What files will I get?

How can I send a message to all designers working on my project?

How do I update my brief once I have posted my project?

Do I get revisions when I use DesignCrowd?

Im happy with the designs I received. How do I release the payment to my designer?

Why should I trust DesignCrowd?

Fees and Costs

How do I pay for my project? What are the payment methods you accept?

What is the minimum budget I need to post a project?

How do I pay via credit card?

What are DesignCrowds fees for Designers?

How do I use a special offer / discount code that Ive been given?

Designer Payments

How much does a designer get paid?

What is the payment currency?

How do I get paid?

Why is my payment for my design is taking longer than 5 days?

How does DesignCrowd know my PayPal account for me to receive payment?

If I get 1st or 2nd place, can I get a Participation Payment as well?

Ive been invited to a project with a Participation Payment. What do I do to receive it?

What does Payment Not Guaranteed mean for designers?

Submitting Designs

What guidelines should designers follow when submitting designs?

What is the purpose of linking designs?

What is the recommended size for the preview (JPG) design file?

When uploading designs, I receive an 'Out of Memory' error. What should I do?

How do I withdraw my submission?

What does the lock symbol mean next to jobs?

What are source files?

How do I submit a design?

What should I do if someone has copied my work?

I have tried to upload my source files several times but it does not upload correctly. What should I do?

My design was eliminated - what does this mean?

User Accounts / Login

How is my address used?

How do I change my username?

How do I change my password?

I have forgot my password, how do I reset it?

How do I show/hide designs from my designer portfolio?

I am receiving too many emails from DesignCrowd. How do I unsubscribe from the DesignCrowd mailing list?

Copyright / Protection

Im a designer, how will my designs be used?

Who owns the designs?

Other

How do I get to the Design Handover page?

Why are only some of my designs shown in my portfolio?

Can I run a Flash design contest?

Can I still submit designs after the contest deadline passes?

How can I provide the DesignCrowd team with feedback, bugs or feature requests?

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